WELCOME TEAM
METAL MUSEUM WELCOME TEAM
As a nonprofit organization, the Metal Museum relies on the dedication and energy of volunteers. Volunteers play an essential role in helping us preserve and promote the art and craft of fine metalwork while creating welcoming, engaging experiences for visitors from Memphis and beyond. As we open our new campus in Overton Park, volunteers, especially our Welcome Team, will be part of a historic grand opening and a transformative new chapter for the Museum.
We currently offer two volunteer opportunities: Tour Guides and Visitor Guides.
WHO CAN VOLUNTEER?
No prior museum or metalsmithing experience is required. We welcome individuals who are curious, community-minded, and eager to learn. Metal Museum volunteers share:
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A love of the Memphis community and the metal arts
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An interest in learning and education
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Strong communication skills
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Enthusiasm, creativity, and flexibility
Volunteers must be 18 years or older and able to complete a background check.
HOW TO APPLY
​Complete the online volunteer application. Selected applicants will be invited to interview. Final onboarding includes training, a background check, and signed policy acknowledgments.
TOUR GUIDES
The Tour Guide Program prepares volunteers to lead engaging, inquiry-based tours for school groups, families, and adult visitors. Guides learn about metalworking processes, Museum history, and inclusive teaching practices before becoming certified to lead tours independently.
What You’ll Do
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Lead themed tours and hands-on activities
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Engage visitors through conversation and storytelling
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Serve as a welcoming ambassador for the Museum
Time Commitment
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Two-year minimum commitment
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Most guides lead two to three tours per month
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School tours typically run Wednesday–Friday, 10 AM–2 PM
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Adults and family tours run Wednesday-Saturday in afternoons
Training & Benefits
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Weekly training sessions from May–August
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Mentorship with an experienced Tour Guide
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Free Family Membership
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Ongoing professional development and recognition
VISITOR GUIDES
Visitor Guides are often the first point of contact for guests and help set the tone for each visit. Visitor Guides connect visitors with the artwork on view, share information about exhibitions and programs, and help ensure the Museum feels welcoming and accessible.
What You’ll Do
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Welcome and direct visitors
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Staff the galleries and circulate throughout the Museum
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Answer questions and offer assistance as needed
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Help support the flow and logistics of daily operations
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Contribute to advancing the Museum’s mission
Time Commitment
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Three-hour shifts (11 AM–2 PM or 2–5 PM)
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Minimum six-month commitment
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Approximately 12 hours per month
Training & Benefits
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One-day training held twice a year
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One-hour training when exhibitions change
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Free Individual Membership
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Ongoing learning opportunities and appreciation events
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Gain insight into nonprofit museum operations
For questions or more information regarding the Metal Museum Welcome Team, please contact:​​​
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Tour Guide Program: Director of Education & Outreach, Lucienne Auz at lucienne@metalmuseum.org
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Visitor Guide Program: Guest Services Manager, Stephanie Manousakis at smanousakis@metalmuseum.org